Sending a message

To send a message to a Year, Group, Form, Student etc., select the Messages icon at the bottom of your browser window or Mail icon at the top right on mobile.

Click on the New Message button or select the new message icon on mobile at the top right.

You can filter the message by user type. If you would like a message to be sent to Learners, for example, you can use additional filters such as Year, Form, Class, Gender etc., as pictured below.

Then, select the learners you would like to send the message to on the right-hand side. To do this, click on the image or the learners you would like to include and tick ‘Selected’ or tick the ‘Select All’ 

box to select all learners in a class, year group, etc…

Next, you can see the list of recipients before sending the message:

You have the option of messaging parents by selecting the Parents icon at the top. 

If there are parents or learners that do not have email addresses in your system, you can export an undeliverable list by clicking the Undeliverable List button. You can then contact them in another way. 

You can then compose your message and Send when complete:

Once you click Send you will get the following confirmation, stating the number of messages to be sent.

Should you have any issues or questions regarding this help guide, please log a ticket via the helpdesk or email servicedesk@pkat.co.uk